This introductory course designed to give overall brief introduction about the ISO organization, governing structure, Certification process, selection of suitable certification body, Auditing process, Certification benefits for small, medium and large organizations.

The course also gives brief overview of all ISO 9001:2015 clauses and their interconnection starting from order receipt, review, design, vendor selection, material procurement, Manufacturing process converting raw material to final product and overall management responsibility including resource management, system management and customer focus.

This course is the introductory part of ” ISO 9001:2015 – Internal Auditor course”.  All concepts and Standard clauses are explained in Hindi language for better understanding.